Select the site:   

Share this Article:

CN > Categories > 系统性知识

10个最容易犯的实施错误

| May 14, 2014 | 0 Comments

ITIL假设

让您的公司改用ITIL并非易事。许多公司期望使用,但问题是常常会遇到组织问题。Karen Guglielmo给我们列出了10个ITIL有时会出问题的原因。许多公司仓促投入使用此程序,却常被组织紊乱问题困扰。我们不能太苛求完美,因为有时会出现变化,但组织混乱问题可以避免。

问题和解决方法

1. 无愿景:您需要制定计划和重点,否则您永远没有买家或支持。

2. 自上而下的承诺没有必要: 您需要一名执行发起人,帮您将ITIL销售给执行委员会,为您赢得更多时间、金钱和资源。

3. 我们不需要商业案例:您的利益相关者需要了解商业利益,包括成本及范围确认。

4. 我们不需要初始基准:至少看一看参考基准方法的范例,确定具体目标。

5. ITIL不是一个战略性项目,所以我们可以使用现有资源: 并非如此。您需要一个“梦想团队”,而不是一群恰好有点空闲时间的人。制定计划并确定您的正规资源。查看其它五个问题及解决方案,请登录TechTarget.com查看原文: http://searchcio.techtarget.com/news/1304412/10-ITIL-implementation-mistakes-and-fixes?vgnextfmt=aiog&cc=915bfa93f67c9210VgnVCM1000000d01c80aRCRD


Leave a Reply

  Comments

There is no comment.

Your Name
Email
Website
Title
Comment
CAPTCHA image
Enter the code




*I agree that Computer Aid, Inc. (CAI) and its educational affiliates may contact me by regular mail, SMS, telephone or any other electronic means for educational, marketing, and opinion research purposes. In order to contact me with information which is of special interest to me, I agree that my overall interaction with CAI may be combined, analyzed and used. I understand that I may withdraw my consent at any time via the links provided in any such communications.
Subscribe
           
*I agree that Computer Aid, Inc. (CAI) and its educational affiliates may contact me by regular mail, SMS, telephone or any other electronic means for educational, marketing, and opinion research purposes. In order to contact me with information which is of special interest to me, I agree that my overall interaction with CAI may be combined, analyzed and used. I understand that I may withdraw my consent at any time via the links provided in any such communications.
300X250-APO-007-RISK
Easy as Pie 125
125 ITMPI PDU
125 Blog - Anderson
125 Blog - Fable

Blog Authors

image Larry Dragich
has 23 years of IT experience, and has been in an IT leadership role at the Auto Club Group for the past ten years. He has worked in the Application Performance Management (APM) space since 2006
image Gary Cokins
Gary Cokins (Cornell University BS IE/OR, 1971; Northwestern University Kellogg MBA 1974) is an internationally recognized expert, speaker, and author in advanced cost management and enterprise performance and risk management systems.
image Matthew Kabik
Matthew Kabik is the former Editor of Computer Aid's AITS. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, social media consultant, and trainer before moving into editorial.
image Brian Lucas
Brian has been with Computer Aid, Inc. (CAI) since its inception over 25 years ago as a consultant, lecturer, project manager, business manager and software architect. Brian is currently devoting as much time as possible to the innovation of business agility and human capital management.
image John Friscia
John is the Editor of Computer Aid's AITS. He began working for Computer Aid, Inc. in early 2013 and continues to provide graphic design to CAI's AITS. He graduated from Shippensburg University with a B.A. in English.