Category: IT Best Practices
When Leadership Gets Out of the Way
This article from Insurance Networking is strangely appropriate for CIOs trying to consider how to enable their teams and the IT department as a whole. The article focuses on a meeting between the author (Pat Speer) and Tsukasa Makino, deputy general manager of the Corporate Planning Department and IT Planning Department at Tokio Marine& Nichido [...]
Don’t Let Good BYOD Create Bad ITSM
If you buy a new king-size bed and try to put the headboard from your old full-size bed onto it, you are going to have a bad time. No matter how well that headboard fits the motif that you or your spouse picked out, it is just not the right fit for the new bed. [...]
Let Us Entertain You: Game and App Development Requires Creativity
Creative thinking has not been limited to the artists, designers, and writers within a business for quite some time now. Today, creativity is an absolutely necessary part of life for many departments within many corporations. Currently, with the booming increase in popularity for applications and games, creatively-minded individuals are in even greater demand. This is [...]
How Good Change Management Can Still Sink Ships
Although the Titanic has become the quintessential example of disaster in our culture, Greg Sanker notes that the protocols in place on the Titanic to avert disasters were actually pretty sound. Lookouts positioned up in the crow’s nest would scan the open seas with their naked eye for dangers, and Edward Smith was apparently an [...]
How to Improve Your IT Portfolio Management
IT Professionals deal with less than favorable odds when it comes to the requirements of IT portfolio management. There are the priorities of customers which can clash with the priorities of your business. There are the requirements changes, economic environment, and plain old change of course to content with on a day-to-day basis. Add all of [...]
Don’t Ignore Customer Capacity When Populating Project Portfolios
No matter how your organization deals with planning, the approach usually includes charting a determined amount of finances and human effort. Afterword, this information is reviewed across all projects. This is how organizations decide which projects deserve the most funding and which projects are of the highest priority. According to Kiron D. Bondale of PM [...]
10 Best Practices for Successful Project Management
New fad diets seem to crop up on a daily basis. Whether it is a sensible low carbs diet or an adventurous cheesecake-and-whiskey-gorging regimen, you can be sure somebody somewhere is willing to try it out. Theories on the best practices for successful project management are the same way. Everybody has an opinion, and some [...]
An APM Solution: Well-Grounded
A look into ITIL’s Continual Service Improvement (CSI) model and the Application Performance Management (APM) framework indicates they are both focused on improvement. I see them as being two sides of the same coin. APM defines the approach and toolsets that CSI uses while leveraging specific processes in Service Design, Service Transition, and Service Operation. [...]
The New Definition of ROI: Return on Information
Big data technologies exist to extract value from a huge jumble of information in a cost-effective way. Creating readily understood graphs and charts out of enormous piles of numbers taken from big data is how we find trends in the business, as well as develop strategies to address those trends and maximize profit margins. There [...]
So Your Portfolio Has Multiple Number One Projects – Deal With It!
Certain parts of prioritization are easy. More likely than not, there will be one or two projects that you can tell right away are not on top of the list. However, you may very well run into the problem of having more than one project in the #1 priority spot. According to Kiron Bondale, when [...]


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